Linking customers and organisations for trust and company purposes 043-04150000
Expand allFor Complex Assessment Officer (CAO) use only
This document outlines procedures that advise Complex Assessment Officers (CAO) how to create and remove links from organisations to customers and between two or more organisations.
Links between customers and organisations
Links between customers and organisations are required in order for the information regarding attributed income and assets to be used in assessing the correct entitlements for affected customers. It is also important how these links are set up, because if the links do not go in the right direction, the assessment will be incorrect.
To link in the direction of attribution, a link between an organisation and a customer must always start on the organisation's Customer Reference Number (CRN), for example, the organisation must be in the header to create a link to the person.
When assessing complex multiple-entity cases, CAOs may find it useful to compose a diagram to illustrate the lines of control between organisations and ultimately to a customer.
Contents
Creating links from organisations to customers for trust and company purposes
Creating links between organisations for trust and company purposes
Deleting trust and company organisation links
Searching for and indexing private trusts and companies
Coding the Third Party Notification Summary (TPNS) screen