Compensation manual letters and Online Advice (OLA) 117-04030020

Table 1: this table describes the letter codes and descriptions of customer letters. Letters can print centrally or locally.

Code	Description
Q900	Copy to customer of Recovery Notice - Lump Sum
Q901	Copy to Solicitor of Recovery Notice - Lump Sum
Q904	Letter to customer where there is a NIL charge
Q905	Recovery Notice to Customer - Lump Sum Aggregation
Q910	Pre-grant letter with option for Preclusion Period details
Q911	Recovery Notice to Customer - Arrears of Periodic
Q912	Enforcement of compensation rights (s1166)
Q913	Aggregation, ongoing periodic and future preclusion period
Q915	Copy to customer of Recovery Notice – Arrears of Periodic
Q919	Questionnaire to customer – whether claim is proceeding
Q920	Claim for compensation no charge, but preclusion period
Q933	ODM or Review of Settlement Details or Comp Provisions
Q936	Letter to customer – Repayment of Compensation Debt

Table 2: this table describes the codes and descriptions for letters for compensation payers. Letters can print centrally or locally.

Code	Description
Q907	Compensation Payer or Insurer – Settlement money released
Q908	Questionnaire Third Party – Review progress of compensation claim
Q914	Questionnaire to Solicitor - Re compensation claim details
Q916	Copy to Solicitor of Recovery Notice – Arrears of periodic
Q921	Compensation Garnishee Advice
Q922	Claim for compensation
Q924	Recovery Notice - Compensation Payer
Q928	No record – NIL charge to Compensation Payer
Q934	Notice Defendant's Solicitor of Charge

Table 3: this table describes the letter codes and descriptions for solicitor letters. Letters can print centrally or locally.

Code	Description
Q901	Copy to Solicitor of Recovery Notice – Lump Sum
Q927	Letter to Solicitor where there is a NIL charge and preclusion period
Q931	Response to Solicitor's request for payment details

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