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Compensation Online Advice (OLA) letters 117-04030020

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OLA codes and descriptions of customer letters

Table 1: This table describes the Online Advice (OLA) codes and descriptions of customer letters. Letters can be printed centrally or locally.

Code

Description

Q900

Copy to customer of Recovery Notice - Lump Sum

Q901

Copy to Solicitor of Recovery Notice - Lump Sum

Q904

Letter to customer where there is a NIL charge

Q905

Recovery Notice to Customer - Lump Sum Aggregation

Q910

Pre-grant letter with option for Preclusion Period details

Q911

Recovery Notice to Customer - Arrears of Periodic

Q912

Enforcement of compensation rights (s1166)

Q913

Aggregation, ongoing periodic and future preclusion period

Q915

Copy to customer of Recovery Notice – Arrears of Periodic

Q919

Questionnaire to customer – whether claim is proceeding

Q920

Claim for compensation no charge, but preclusion period

Q933

ODM or Review of Settlement Details or Comp Provisions

Q936

Letter to customer – Repayment of Compensation Debt

OLA codes and descriptions of Compensation Payer letters

Table 2: This table describes the Online Advice (OLA) codes and descriptions of letters for compensation payers. Letters can be printed centrally or locally.

Code

Description

Q907

Compensation Payer or Insurer – Settlement money released

Q908

Questionnaire Third Party – Review progress of compensation claim

Q914

Questionnaire to Solicitor - Re compensation claim details

Q916

Copy to Solicitor of Recovery Notice – Arrears of periodic

Q921

Compensation Garnishee Advice

Q922

Claim for compensation

Q924

Recovery Notice - Compensation Payer

Q928

No record – NIL charge to Compensation Payer

Q934

Notice Defendant's Solicitor of Charge

OLA codes and descriptions of Solicitor letters

Table 3: This table describes the Online Advice (OLA) codes and descriptions of letters for Solicitors. Letters can be printed centrally or locally.

Code

Description

Q901

Copy to Solicitor of Recovery Notice – Lump Sum

Q927

Letter to Solicitor where there is a NIL charge and preclusion period

Q931

Response to Solicitor's request for payment details