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Employer notifies a change in circumstances for Parental Leave Pay (PPL) 007-05040010



PPL details for customers with children born or entering care both before and on or after 1 July 2023.

This document outlines the change of circumstances process that applies to employers who have registered to provide Parental Leave Pay (PPL) to an employee.

Employer advises of a change

Employers can advise up to 30 days in advance of an:

  • employee resignation/termination of employment
  • return to work - including for an allowable exception reason for PPL claims for children born or adopted before 1 July 2023
  • working on a PPL day - for children born or adopted on or after 1 July 2023

Note: where:

  • PPL has been determined to be delivered by the employer, and the employer notifies an employee was working on a PPL day on a weekday (Monday to Friday),
  • the employer determination will end and Services Australia will deliver any remaining PPL days

If the employer notifies the employee worked on a weekend day only within the employer paid period, the employer period does not end. The employer paid period is only paid for weekdays (Monday to Friday). See Delivery of Parental Leave Pay.

Once the assessment of the employees PPL claim is complete employers can notify a change in circumstances via:

  • Centrelink Business Online Services (CBOS), or
  • Business Hub, or
  • If they are not registered, the Paid Parental Leave Employer Processing Team (PPLEPT)

If the employer notifies a change of circumstance, contact the employee before taking any action.

The PPL circumstances option for registered employers

Centrelink Business Online Services (CBOS)

The PPL circumstances option is available to CBOS registered employers on the Services Australia website, and also allows the Paid Parental Leave Employer Processing Team (PPLEPT) to process employer advised change of circumstances.

Employers and the PPLEPT will be able to:

  • view and update current PPL employer details on the employer record, such as:
    • bank details and
    • authorised users
    • manually update current employer details
  • add/update employer Australian Business Number (ABN) and business name
  • verify and validate newly entered employer ABN through Australian Business Register (ABR) web service
  • record payment delivery changes (PPLEPT only)
  • view historical information

Business Hub

Business Hub allows employers to advise of an employee's change in circumstances online.

An employer

  • selects the Providing Leave Pay for existing claimants tile
  • completes the required fields, and submits the information

The Paid Parental Leave Employer Processing Team (PPLEPT) will action the work item.

The PPLEPT can undertake a revocation/transfer of the employer role in circumstances that no longer require the employer to deliver PPL to an employee.

The Resources page contains contact details for the Paid Parental Leave Employer Processing Team (PPLEPT).

Employer registration for Parental Leave Pay (PPL)

Authenticating an employer

Eligibility for Parental Leave Pay (PPL) as a primary claimant

Claim choice for a newborn or adopted child

Delivery of Parental Leave Pay (PPL)

Customer notifies a change of circumstances for Parental Leave Pay (PPL)