General Practitioner Aged Care Access Incentive (GP ACAI) for Practice Incentives Program (PIP) 012-10150000

The PIP GP ACAI ended 31 July 2024.

• The last calculated PIP GP ACAI payment was August 2024
• Practitioners had 3 payment quarters to finalise any held payment/s. After this time, any held payments were forfeited
• The August 2024 payment was re-run:
• November 2024
• February 2025
• May 2025

The Resources page has a list of FAQs.

Payments under the GP ACAI were calculated quarterly and paid to the bank account nominated by the provider.

To be eligible for the GP ACAI, GPs were required to:

• provide a minimum number of eligible Medicare Benefits Schedule (MBS) services in Commonwealth-funded residential aged care facilities (RACF) in a financial year
• be listed as a current GP with a practice approved for the PIP and meeting all eligibility requirements at the relevant point in time date
• use a Medicare provider number linked to a PIP approved practice to provide eligible MBS services

For information about Qualifying Service Levels (QSLs) and payment levels, see the Resources page.

• Information about GP ACAI payments can only be released to the GP who provided the services. Do not give payment details to a practice owner or authorised contact person who is not the ACAI GP
• Service Officers must perform a telephone security check before releasing any information
• The GP can give verbal consent to release details to another person. Service Officers must get verbal consent at the start of each call

See the Perform security check for Access to Patient Verification Information table for more details.

All ACAI payments deposited into a bank account have a reference number. The reference includes the:

• practitioner’s provider number stem (first 6 digits), and
• payment run number

For example, if the provider number is 123456AB and the payment run number is 043, the reference number is 123456043.

• Payment advices were sent to the GP’s preferred mailing address (PMA) as recorded in the Medicare Provider Directory System (PDS)
• GPs can request a duplicate payment advice in writing or verbally over the phone
• Payment advices are available for a period of up to 7 years. Requests for payment advices over 7 years cannot be accommodated

The Process page contains information about requesting a duplicate statement.