Quarterly Confirmation Statement (QCS) in Workforce Incentive Program (WIP) – Practice Stream 012-11060000

Practices approved for WIP - Practice stream should get their QCS by the 15th day of the point-in-time month. The QCS shows all details on the practice profile.

A practice must review the information on each page of the QCS. They must confirm:

• their practice details, and
• the hours worked by each health professional to continue receiving payments under the WIP – Practice Streamsear

A practice can get their QCS:

• through Health Professional Online Services (HPOS):
• if the practice’s online subscriptions is set to 'Access online'
• by post:
• if the practice’s online subscriptions is set to ‘Receive printed copy via mail’

On receipt of the QCS, the practice must:

• check that the practice details on the QCS are correct
• confirm the actual average weekly hours for each eligible health professional for the relevant payment reference period. If updating the form to return manually, the hours must be:
• clear and legible, and
• in decimal format (for example, 47.5) or hours:minutes format (for example 47:30)
• submit the QCS via HPOS or sign the declaration page and return by:
• HPOS form upload
• HPOS messaging
• fax or post. It is not recommended to return the QCS via unsecured email

The QCS can be confirmed online regardless of how it was delivered.

Practices using HPOS can:

• make changes to the practice details, and
• confirm the QCS up to and on the relevant quarterly point-in-time date

Most practice changes made through HPOS are effective immediately.

Already confirmed hours can be changed using HPOS, up to and on the point in time date for the relevant payment quarter.

Changes to confirmed hours after the relevant point in time date can not be included in the quarterly calculation or payment release.

Changes to confirmed hours:

• after the point in time date, or
• for any earlier payment quarters must be submitted using the Incentive Programs Changes of practice details form (IP005). These are processed by a Service Officer, a payment recalculation will then be completed by Program Management

See Health professional weekly hours in the Workforce Incentive Program (WIP) - Practice Stream for more information

Practices returning their QCS for manual processing must submit the QCS at least 7 days before the relevant point-in-time date.

Only the practice weekly hours and declaration pages need to be submitted. If there are changes to practice details, the practice must also submit the relevant page/s.

The practice payments will be automatically put on hold if a practice does not confirm their QCS by the relevant point-in-time date. Once the QCS has been confirmed, the practice payments will be released in a fortnightly payment run.

Services Australia cannot guarantee that payments after the late return of QCS will be released within the next fortnight. If requested by a practice, Service Officers can seek a release timeframe from Program Management. Unless confirmed by Program Management, Service Officers must not tell practices their payment will be released within a specific timeframe.

Health professional weekly hours contains more information about:

• payment calculations
• practice requirements when employing an enrolled nurse but not a registered nurse, and
• how practices can amend health professional details for previous quarters

See also: Payments for PIP and WIP - Practice Stream.

A practice can make some changes to the practice details on the QCS.

The Resources page contains a list of acceptable changes.