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Deferment, non-payment period or rate reduction period for Parenting Payment Partnered (PPP) 106-05020140

This document outlines the deferment, non-payment period or rate reduction period for Parenting Payment Partnered (PPP) customers.

PPP claim deferring, non-payment period or rate reduction period

This table describes the steps to assist with deferment, non-payment period or rate reduction period for PPP.

Step	Action
1	Customer lodges claim for Parenting Payment Partnered (PPP) + Read more ... Does customer have a non-payment period or rate reduction period imposed on their JobSeeker Payment (JSP), Youth Allowance (YA) or Austudy? Check the Seasonal Work Period Summary (SWPS), IMP Summary (IMPS), Ordinary Waiting Period (OWP) Compensation Summary (CMPS) screens for non-payment period in the NSS system and the Participation Compliance Workflow Summary screen accessed by selecting the Participation menu in Customer First for details. Yes, go to Step 2 No, complete processing customer's new claim for Parenting Payment. Procedure ends here
2	Penalty period ended + Read more ... Has the non-payment or rate reduction period ended prior to the provisional date of commencement? Yes, complete processing customer's new claim for Parenting Payment. Procedure ends here No, go to Step 3
3	Non application of penalty + Read more ... Can discretion be used to not apply the non-payment period in this case? This may be possible for a customer whose partner is a low income earner where the customer was not advised they could claim PPP and they have incorrectly claimed JSP or another payment with mutual obligation requirements. It is also possible to allow payment of PPP if an event has occurred that would lead to a non-payment or rate reduction period, but the customer has not claimed JSP, YA or Austudy. See the References page. Yes, complete processing customer's new claim for Parenting Payment. Procedure ends here No, go to Step 4
4	Deferment period + Read more ... If a PPP customer has had a non-payment period or rate reduction period imposed on their claim for or payment of JSP, YA or AUS and the period has not yet expired, it can be applied to the PPP claim as a non-payment period. Record the deferment period on the customer's record on the PP Additional Assessment (PGAA) screen as part of the new claim process: In Deferment reason: field type 'JNS' (for JNS deferred) In End date: field code the last date of deferment period. If the end date of the deferment period is within 28 days of grant, PPP will have a status of 'ASS'essed and will pay from the end date. Otherwise, PPP will reject, reason 'DEF' (for JNS Deferment period) In Start date: field code date of receipt of the claim Finalise activity on the Assessment Results (AR) screen. Where a job seeker has a reconnection failure or No Show, No Pay failure penalty amount outstanding the outstanding penalty amount will be recovered from Parenting Payment if granted. Record the details on a DOC.