Aged care - correction to resident status 065-22022446

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Aged Care Fee calculator

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Letter codes and descriptions

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Aged care letter codes and descriptions

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Centrelink - Aged care letter templates

External websites

Department of Health, Disability and Ageing - Schedule of Subsidies and Supplements for Aged Care (Before 1 November 2025)

Department of Health, Disability and Ageing - Schedule of Fees and Charges Post - 1 July 2014

Department of Health, Disability and Ageing - Schedule of Fees and Charges Pre - 1 July 2014

Department of Health, Disability and Ageing - Temporary leave from Home Care Packages

My Aged Care - Aged care home costs and fees

My Aged Care - Income and means assessment

Services Australia intranet

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Change of resident status initial letters

Table 1

Scenario	Aged Care Payment System (ACPS) behaviour
Not low corrected to Low	ACPS will: Set Accommodation contribution (MTC) from entry Adjust and pay the Means tested accommodation supplement (MTAS) to the provider from date of entry into care Issue new initial letter
Low corrected to Not Low	ACPS will: Remove the MTC set fees to fee history Not generate the refund for MTC Set the Means tested care fee (MTCF) from date of entry: Within 6 months or previous MTCF fee advice issued, MTCF calculated from date of entry Outside 6 months, no previous MTCF fee advice, apply the Care subsidy reduction (CSR) provisions and set the ongoing fee from processing date Issue new initial fee letter
Multiple corrections	If an update corrected resident status and was wrong, fees, initial letters, supplements, and subsidies will be updated by ACPS depending on the correct status.

Change of resident status

Table 2

Scenario	Current system behaviour
Resident status has been corrected to low means and care recipient liable to pay an Accommodation contribution (MTC).	Aged Care Payment System (ACPS) will: Set MTC from entry Adjust and pay the Means tested accommodation supplement (MTAS) to the provider from date of entry into care Recalculate the supported resident ratio for the provider Issue new initial fee letter
Resident status has been corrected to not low means and care recipient liable to pay a Means tested care fee (MTCF).	ACPS will: Remove the MTC set fees to fee history Not generate the refund for MTC Set the MTCF from date of entry Issue new initial fee letter
Resident status of Not low means corrected to Low means - current provider	ACSP will: Set MTC from entry Adjust and pay the MTAS to the provider from date of entry into care Recalculate the supported resident ratio for the provider Issue new initial fee letter MTCF refund generated in next review - where applicable (taking into account that some low means resident status have a liability for MTCF)
Resident status of Not low means corrected to Low means - previous provider	Set MTC from entry Adjust and pay the MTAS to the provider from date of entry into care Recalculate the supported resident ratio for the provider Issue new initial fee letter for previous service
Resident status of Low means corrected to Not low means - current provider	MTAS is no longer payable to the provider Remove the MTC set fees to include fee history on the set fees Not generate the refund for MTC Set the MTCF from date of entry Issue new initial fee letter
Resident status of Low means corrected to Not low means - previous provider	MTAS is no longer payable to the provider Remove the MTC set fees to include fee history on the set fees Not generate the refund for MTC Set the MTCF from date of entry in line with the care subsidy reduction to zero rules Issue new initial fee letter
Multiple corrections to resident status Care recipient commences care as not low means (MND) Means assessment completed and care recipient now low means Update then made to correct details from date of entry and status now not low means Correction actioned and care recipient assessed as low means	ACPS will: Not low means: set maximum fees for MND Low means: Set MTC from entry Adjust and pay the MTAS to the provider from date of entry into care Recalculate the supported resident ratio for the provider Issue new initial fee letter Refund any overpaid MTCF at next review Not low means: MTAS is no longer payable to provider Remove the MTC set fees to include fee history on the set fees Not generate the refund for MTC MTCF to be set from entry Any previous MTCF refund will be reconciled notionally Issue new initial fee letter Low means: Set MTC from entry Adjust and pay the MTAS to the provider from date of entry into care Recalculate the supported resident ratio for the provider Issue new initial fee letter Refund any overpaid MTCF at next review

Operational Information

Aged care - correction to resident status 065-22022446