Changing relationship status, dependent child or family details 102-05000000
This document outlines topics which provide information regarding procedures to be followed when customers advise of changes involving their partner, children or other family members.
Government Intent
It is the Government intent that information received from customers regarding changes involving their partner, children or other family members are recorded in an accurate and timely manner. Changes in a customer's family circumstances and caring responsibilities can impact on their entitlement to different Centrelink payments and services.
Separating Safely
If a customer notifies of a change in their relationship status, dependent child or family details due to separating from a relationship, there are key tasks they should consider to keep their personal information safe. The sequence of these tasks is important and all updates need to be made separately for Centrelink, Medicare and Child Support. See Separating Safely - Protecting personal details.
Contents
Change in relationship status from single to partnered
Change in relationship status from partnered to single
Change in relationship status to single for a customer residing outside Australia
Youth Allowance (YA) or ABSTUDY customer becomes partnered
The Living Arrangements question set
Changes in a customer's circumstances and effect on concession card entitlement
Reassessments for Parental Leave Pay (PPL)
Related links
Assessment of relationship status – processes, roles and responsibilities