Skip to navigation Skip to content

Changing relationship status, dependent child or family details 102-05000000



This document outlines topics which provide information regarding procedures to be followed when customers advise of changes involving their partner, children or other family members.

Government Intent

It is the Government intent that information received from customers regarding changes involving their partner, children or other family members are recorded in an accurate and timely manner. Changes in a customer's family circumstances and caring responsibilities can impact on their entitlement to different Centrelink payments and services.

Separating Safely

If a customer notifies of a change in their relationship status, dependent child or family details due to separating from a relationship, there are key tasks they should consider to keep their personal information safe. The sequence of these tasks is important and all updates need to be made separately for Centrelink, Medicare and Child Support. See Separating Safely - Protecting personal details.

Contents

Change in relationship status from single to partnered

Change in relationship status from partnered to single

Change in relationship status to single for a customer residing outside Australia

Youth Allowance (YA) or ABSTUDY customer becomes partnered

The Living Arrangements question set

Changes in a customer's circumstances and effect on concession card entitlement

Dependent child changes (CLK)

Reassessments for Parental Leave Pay (PPL)

Caring responsibilities (CLK)

Pregnancy

Assessment of relationship status – processes, roles and responsibilities

Assessment of dependent children, additional income free area and child income under social security law

Changes in circumstances and date of effect for Child Care Subsidy (CCS) and Additional Child Care Subsidy