Services Australia website
Centrelink online account help - Upload documents
Centrelink phone self service
Express Plus Centrelink mobile app
Contact details
Centrelink International Services (CIS)
Income Management Contact Officers (IMCO)
Intranet Links
To locate the Referral webform or Guidelines, see Customer Critical Response Team (CCRT)
Under Quick links select the following headings:
- CCRT Referral Guidelines
- CCRT Referral
SUS/CAN codes that create ZIAM_VUL_CUS_SUS MFUs
This table lists the suspension and cancellation codes that create ZIAM_VUL_CUS_SUS MFU for Age (Pension), Carer Payment and Disability Support Pension.
Code type | Codes |
Suspension codes | CFP - Failed to claim foreign payment ENQ - Pending enquiries FAI - Fail to attend interview FME - Fail to attend ESAt/JCA appointment FRC - Fail to Reply to correspondence FRT - FTR Trust and Co correspondence FSD - Fail to supply documents FSP - Failed to sign Participation Plan FSS - No reply to income stream review FTM - FTR DSP Medical update *Auto OTH - Other PDD - No payment destination details *Auto PER - FTR income and assets update PER - Failure to return entitlement review PEU - Entitlement Review unclaimed PI3 - Failed to attend 3rd Participation Interview RDC - Returned direct credit payment WUK - Whereabouts unknown |
Cancellation codes | DNL - Did not lodge form FRP - Failed to report * Auto |