Deductions options online 133-04050000
This document outlines how customers can access their online account to view or update deductions.
Access to service
Customers need to register online to access this service.
Customers can view the following deductions:
- Australian Taxation Office (ATO)
- Child Support - refer all customer enquiries relating to these deductions to Child Support
- Centrepay
- Rent Deduction Scheme (RDS)
- Income Managed - customers must contact the Income Management line to add, vary or cease an Income Management expense
When customers can update deductions
Customers can add or change deductions if their applicable payment status is current or suspended. There is no limit to the number of changes the customer can make in any period of time. Customers with a payment nominee will not be able to access the add or change deduction options.
Customers can access online information about this service by clicking on the relevant help links.
The Resources page contains links to:
- Services Australia website and Digital Support Products, and
- contact details for National Business Gateway and Income Management Payment and Contact team (IMPACT)
Related links
Centrelink self service - access status, locking and unlocking
How users create a myGov account and link services
Accessing and using Centrelink self service
Income Management and BasicsCard self service options
Transfer of funds between Income Management Account and BasicsCard online
Rent Deduction Scheme (RDS) deductions
Child Support collection information for Centrelink staff