Employer withholding reconciliation and top up 277-04170000
Templates
Employer Services teams
Reconciliation documentation templates
Adjustment documentation templates
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CS Manual Cheque Request form
Employer account refund template
Reassign template
Rec to Nil Approval template
Top up Approval template
s72A Documentation template
s72A Documentation template - Large Employers
Associated Org template
Online Employers - Ceased Employment template
Subsequent top up and Rec to Nil approval SSO Feedback template
Payment services team
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Payments Reassign Request Template
Secure messaging
Task cards
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How to convert a letter to PDF
Secure message letter templates
Note: the letters below have not been reviewed and approved by the Correspondence Branch. This process will be undertaken shortly. If the letter required is not here, check the list of endorsed letters at Operational Blueprint letters and electronic messaging.
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Copy of latest deduction schedule - Employer Contacted
Copy of latest deductions schedule - Unable to contact employer
Child Support Deductions Report - Employer Contact
Child Support Deductions Report - Unable to contact employer
Deduction Variation Information Required
Copy of Deductions Schedule - Urgent change
Child Support Deductions - Ceased Deductions Copy (immediate advice)
s161 and s120 - Copy of Notice
Confirmation of employment
Request for information from liquidator
Redundancy-retrenchment information - Employer Contacted
Redundancy-retrenchment information - No employer contact
Digital faxing
Note: the below letters have not yet been reviewed and approved by the Correspondence Branch. This process will be undertaken shortly. If the letter you are looking for is not here, check the list of endorsed letters at Operational Blueprint letters and electronic messaging.
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Digital Faxing Cover Letter Template
Digital Faxing Instruction
Reminder Fax - not enrolled in Secure Messaging
Reminder Fax - Secure Messaging Employer
Digital Faxing - Confirmation of Employment
Digital Faxing - Request for information from Liquidator
Digital Faxing - Warning late remittance
Redundancy-retrenchment information - Employer contacted
Redundancy-retrenchment information - No employer contact
Reconciliation Support tools
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Unresolvable unallocated cash
Exclusion of top up referral Process
Miscellaneous tools
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Redundancy ESO Instruction
Employer Services documentation - Where to document
With Compliments slips - Child Support Deductions Report
How to report Associated Employers
Text for contacting an employer via a website
National Cuba positions - locking and routing rules
ES Non Compliance Service Officer instructions
EF1 Non-compliance referral template
Early intervention process flowchart
Variation codes - Actual greater than expected
Reason Codes explain difference between the actual and expected deductions when reconciling employer withholding payments. Adjustments can be made in the Summary or Detail window.
View the codes in the Payer Employer Withholding Enquiry window.
Table 1
Code |
Updated by |
Description |
ADDI (ADDIT) |
|
Code can be used when:
Note: before using this code, confirm the funds were deducted from the correct payer as commonly, employers include monies for s72A request for another payer with the expected amounts for linked payers. |
ADV (ADVANCE) |
|
Advance due to holidays or long service leave |
LETN (LETNREC) |
|
Deduction letters not received by employer |
NEWD (NEWDED) |
|
Employer deducting at new rate earlier than required |
OLDD (OLDDED) |
|
Employer deducting at old rate |
RSDE (RSDEMP) |
|
Payer resumed employment with previous employer |
TERM (TERMPAY) |
|
Deducted from Payer’s termination payment |
SRND (System Rounded) |
|
Payment is within $10 of the expected amount on a single payer employer |
PREVPDAT (Previous Paydate) |
|
Used when reconciling on the first pay date of the month, and Child Support are in receipt of funds for the first and previous months. AFPM will display which stands for previous month |
NOPO (NOPOST) |
|
ERR to be reconciled before posting of expected deduction amount is only applicable to ERRs reconciled before February 2005 |
Variation codes - Actual less than expected
Reason Codes explain difference between the actual and expected deductions when reconciling employer withholding payments. Adjustments can be made in the Summary or Detail window.
View the codes in the Payer Employer Withholding Enquiry window.
Table 2
Code |
Updated by |
Description |
DIDN (DIDNOTD) |
|
Employer did not deduct. Repetitive use of this code may indicate:
|
LETN (LETNREC) |
|
Deduction letters not received by employer |
SRND (System Rounded) |
|
Payment is within $10 of the expected amount on a single payer employer |
LWP (LWOP) |
|
Payer on leave without pay |
NEM (NOTEMP) |
|
Payer has left employment |
NEWD (NEWDED) |
|
Employer deducting at new rate earlier than required |
OLDD (OLDDED) |
|
Employer deducting at old rate |
PEA (PROTECT) |
|
Payer earnings under protected earnings amount |
RSDE (RSDEMP) |
|
Payer resumed employment with previous employer |
STRK (STRIKE) |
|
Payer on strike during deduction period |
CASL (Casual Employee) |
|
Casual employee has not worked and not been paid. If employee has been paid but there is an insufficient amount to deduct from, the PEA code should be used |
WRKC (Workers Compensation) |
|
Employee is currently receiving workers compensation payments. Where this is the case, the ESO must create a General Follow Up intray and document in the notepad that the payer is on workers compensation and to consider alternative collection action with the relevant Workcover Authority. Route to the owning Service Officer or team |
Codes to use if a payer is added to the Reconciliation report
The following codes will be available if a payer is added to the Reconciliation Report.
Note: the s72A code is initially used to add a payer to the reconciliation report in the Summary window. The correct reason code must be updated in the Detail window.
Table 3
Code |
Updated by |
Description |
DUPL |
Service Officer |
Added payer is linked to another employer |
FDED |
Service Officer |
First deduction received from employer - no pay date for payer |
LDED |
Service Officer |
Last deduction received from employer - no pay date for payer |
S72A |
Service Officer |
Employer deducted money according to s72A requirement |
Child Support Business Online Services (CSBOS) reason code
Reason Codes explain difference between the actual and expected deductions when reconciling employer withholding payments. Adjustments can be made in the Summary or Detail window.
View the codes in the Payer Employer Withholding Enquiry window.
Table 6
Code |
Updated by |
Description |
ERR (RECERR) |
Auto generated by Cuba for CSBOS |
Error in reconciling This code was to be used by the data transfer functionality for online accounts when employers submit deductions that do not match the expected without reason codes, which would then exception for Service Officer intervention. Note: do not use this code when reconciling. |
Codes to use for Detail Level only
Reason code for Detail Level only.
Table 4
Code |
Updated by |
Description |
ERR (RECERR) |
Auto generated by Cuba for CSBOS |
Error in reconciling (CSBOS. Do not use this code when reconciling) |
DUPZ |
Service Officer |
Linked payer is added to another employers ERR |
ADJUST |
Service Officer Note: downward adjustments will remain at pending until a Service Support Officer (SSO) makes a decision |
Post reconciliation adjustment (upward or downward) |
OTHER |
Auto generated by Cuba for CSBOS |
Cuba only |
Codes to use for Summary Level only
Reason code for Summary Level only.
Table 5
Code |
Updated by |
Description |
MULTIPLE |
Cuba |
Multiple reason codes are used for a customer at detail level |
PREVDED |
Cuba |
Used when reconciling on the first pay date of the month, and Child Support are in receipt of funds for the first and previous months. AFPM will display which stands for previous month |
Overseas Authority Organisations reason codes
Overseas accounts are reconciled in a different way to Employer accounts. Employer Services do not reconcile overseas accounts.
When a schedule is received from an overseas authority. The schedule is sent to ICT to process the data into Cuba with predetermined reason codes (not used by Employer Services)
Table 7
Code |
Description |
CONV TO LESS (converted to less) |
Correct deduction when converted from overseas authority is less than expected |
CONV TO MORE (converted to more) |
Correct deduction when converted from overseas authority is more than expected |
DEDN WAS LESS (deduction was less) |
The deduction amount sent by the overseas authority is less than expected for the period |
DEDN WAS MORE (Deduction was more) |
The deduction amount sent by the overseas authority is more than expected for the period |
LEFT O/S EMPLOY |
The overseas payer left current employment before or during the period |
ADD OS PAYER |
An overseas payer who is not linked is to be added to the ERR |
OTHER |
for conversion purposes only |
DLTE |
The following code is only viewable on the Payer Employer Withholding Enquiry window. This status:
To identify if money was reconciled view the Actual Ded column. If the amount displayed is:
|