Non-pursuit of employer Child Support debts 277-04250000
This document outlines information regarding the non-pursuit of employer Child Support debts.
On this Page:
Circumstances for non-pursuit of employer debts
Child Support must pursue recovery of a debt owed unless the debt is:
- not legally recoverable, or
- uneconomical to pursue
In these circumstances Child Support can decide an employer debt is not to be pursued.
A non-pursuit decision must only be made if:
- all appropriate collection action has been exhausted, and
- there is no possibility the debt can be collected
When a debt is not being pursued, it is still owed to the Commonwealth until it is collected or waived.
Child Support decides to end proactive recovery action as it has been determined that no collection is possible as:
- the employer has liquidated and all dividends are paid, and
- the employer/liquidator has lodged a waiver application with the Department of Finance
A decision not to pursue a debt can be made for individuals and employers. For more information on individuals see Non-pursuit of individual child support debts.
Roles and responsibilities
Delegate
The Secretary of Services Australia has delegated the power to decide not to recover debts to certain Child Support staff, according to the amount of the debt. A Delegate is the person responsible for making the decision to approve or not approve the non-pursuit of a debt.
Employer Services Service Officer (ESO)
Responsible for:
- identifying cases suitable for non-pursuit
- preparing non-pursuit submissions
- recording non-pursuit details on the system, and
- referring submissions to an ES SSO for checking
Employer Services Service Support Officer (ES SSO)
Responsible for:
- providing advice on complex issues or when ESOs require assistance
- checking the non-pursuit submission for completeness, and
- referring to the EL1 or their delegate
Reviews
There is no regular review process of an employer account where a non-pursuit has occurred. However, if action occurs that reduces the debt on an employer’s account, Cuba checks to see if amounts non-pursued need to be reduced.
Under an employer’s accounting menu is a shadow ‘debt write-off’ account. When amounts in the ‘Written Off' column (on the ‘Debt Write Off’ window) exceed the ‘Outstanding’ debt, the ‘Written Off’ amount is automatically adjusted down so that it equals the balance of the outstanding debt.
If the employer has any debts which were not pursued because the employer was untraceable and their address is updated, Cuba provides an informative message asking the ESO to check if the non-pursued debts need to be re-raised.
For information on how to re-raise debts see Non-pursuit of debt Cuba process help - Re-raise a written off debt.
The Resources page contains links to the non-pursuit macro and the ES SSO referral template.
Related links
Contact with Child Support customers
Customer Management Approach (CMA) for Child Support
Employer Withholding (linking) for Child Support customers
Employer withholding reconciliation and top up
Employer/Organisation debt repayment
Employers that have gone into liquidation
Non-pursuit of individual child support debts
Penalties for child support debts
Technical support in Child Support
Non-pursuit of debt Cuba Process Help
Technical support Cuba Process Help
Debt Write Off Window Help
Employer Account Summary Window Help
Technical support Issues Window Help