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Transmittal of Child Support information (excluding New Zealand) - Contact customers and issue documents 277-08320020

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This document outlines the process involved for transmittal of Child Support information (excluding NZ) - customer contact and issue of documents when determining If transmittal is appropriate.

Transmittal process

Transmittal describes the process used by Child Support when requesting overseas jurisdictions to recognise and enforce child and spousal maintenance liabilities.

This document describes the processes for customer contact and issue of documents:

  • contact customers and issue documents
  • send documents

Note: this document does not include the process to follow when requesting New Zealand to recognise and enforce child and spousal maintenance liabilities.

Transmittal of Child Support information (excluding NZ)

Transmittal of Child Support information (excluding NZ) - Transmittal referral and decision to transmit

Transmittal of Child Support information (excluding NZ) - Prepare case for transmittal

Transmittal of Child Support information (excluding NZ) - Post transmittal

Finalisation guidelines for Child Support staff