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Change of circumstances for Assistance for Isolated Children (AIC) 010-03060000

This document outlines the process when AIC applicants or students have a change of circumstances.

Change of circumstances

Item	Description
1	Change of circumstances A change in circumstances for AIC applicants and/or students can impact eligibility or rate of entitlement, therefore, care needs to be taken when making updates. For staff not trained in AIC, see: Table 3 in Answering calls in Centrelink, or Tier 1 - Request for LPS Assistance - Centrelink
2	Rejected claim reassessment If the applicant has supplied additional information or documents for a rejected claim to be reassessed, see Request to reassess a rejected claim.
3	Change in applicant and/or care arrangements When there are any changes to an AIC applicant and/or care arrangements, specific processes are required. See Determining who can be the applicant for the Assistance for Isolated Children (AIC).
4	Death of an applicant If an applicant dies, their death must be confirmed before any changes to payments or entitlements can be made. See Death of an applicant for Assistance for Isolated Children (AIC).
5	Change of address For any changes to an AIC applicant and/or student's address, see Change of address for Assistance for Isolated Children (AIC) applicants or students.
6	Study details change When there is a change to the student's study details, including ceasing study, an update is required to determine correct AIC entitlement. See Study updates and coding for Assistance for Isolated Children (AIC) students.
7	Change in living arrangements When an applicant advises a change to the students living arrangements (for example, changes to home address, boarding details, study method or term address), confirm the students current living arrangement on the Living Arrangement Details (EILA) screen. For: DEH or DEO - see Eligibility for Assistance for Isolated Children (AIC) Distance Education Allowance (DED) PRI, SCH or HOS - see Eligibility for Assistance for Isolated Children (AIC) Boarding Allowance (BA/ABA) SHA - see Eligibility for Assistance for Isolated Children (AIC) Second Home Allowance (SHA) For coding, see Table 5 > Step 4 in Processing an Assistance for Isolated Children (AIC) claim.
8	Change in isolation condition Where there may have been a change to the student's isolation condition, such as a change to their principal family home or supporting isolation information is not supplied, see Isolation conditions for Assistance for Isolated Children (AIC).
9	Payment details change For a change to the payment destination, see Payee for Assistance for Isolated Children (AIC).
10	Claiming another payment If the student or applicant has lodged a claim for another payment while on AIC, see Assistance for Isolated Children (AIC) transfers to and from another payment. If the applicant has commenced receiving Rent Assistance (RA) for the second home address, and is receiving Second Home Allowance (SHA), see Cancellation or suspension of Assistance for Isolated Children (AIC).
11	Changes in income for the applicant When an applicant commences or returns to full time work and the student is being assessed for Additional Boarding Allowance (ABA), this may impact the AIC entitlement. For a change to the parental income, see Applying the Parental Income Test (PIT) for Assistance for Isolated Children (AIC).
12	Change in board and/or tuition fees If a school or applicant advises there has been a change to the current fees for the student, see Eligibility for Assistance for Isolated Children (AIC) Boarding Allowance (BA/ABA).
13	Overseas travel If an applicant advises they or the student will be going overseas for study or vacation, see Residence requirements for Assistance for Isolated Children (AIC) to determine if AIC entitlement can continue.
14	School or boarding institute contact If a school or boarding institute contacts to: advise of excess funds received, see Assistance for Isolated Children (AIC) debts advise a student(s) no longer attends, see Assessing and coding Assistance for Isolated Children (AIC) term enrolment checks change their details, see Creating and updating Organisation records for ABSTUDY and Assistance for Isolated Children (AIC) purposes enquire about an unknown payment received, see Table 2 in Centrelink Deduction Reports and Organisational Online Mail (OOM) for Deduction and Confirmation Programs
15	Failing to reply to correspondence If a request for information or request to contact has been made, and the applicant has failed to reply, see Cancellation or suspension of Assistance for Isolated Children (AIC).