Travel Management Application (TMA) 010-20081213

Corporate Travel Management (CTM) service standards

This table contains the CTM service standards for agreed lead times for sending travel requests to CTM and the expected target timeframes for itinerary delivery for each approved travel type code. Staff must apply the appropriate travel type code as per Approved travel type codes Table 3 in Authorising and coding pre-booked Fares Allowance (FAA) entitlements for ABSTUDY and ABSTUDY Pensioner Education Supplement (PES). For requests submitted to CTM outside the recommended lead time, CTM will endeavour to provide the itinerary 2 business days before travel, or as soon as possible for requests classified as URGENT.

Code	Request to be sent to CTM	Itinerary delivery standard
BULK	At least 6 weeks before travel	7 business days before travel (where no changes have been made to the original booking)
GROUP	At least 6 weeks before travel	7 business days before travel
GROUP AFB	At least 3 weeks before travel	4 business days before travel
ADHOC	At least 7 business days before travel	2 business days before travel
URGENT	Less than 7 business days before travel	As soon as possible

ABSTUDY Operational Information (OI) reports - Access and User Guide

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ABSTUDY Operational Information (OI) reports - Access and User Guide

Letter and email templates

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Students and trainees - Letters

ABSTUDY Travel Minimum DOC Standards

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ABSTUDY Travel Minimum DOC Standards