Categorisation and validation of scanned Medicare documents 111-17050403
Expand allThis document outlines information on the process of classifying Medicare images once they have been scanned.
General information
Processing work is scanned into Kofax at the department’s scanning provider or through Multi-Function Devices (MFD) in Medicare smart centres, Face to Face service centres and mobile service centres using a Fuji Xerox IGA interface. This work is then manually categorised and validated in the Kofax application and sent through to FileNet.
Kofax
Kofax is a system that automatically captures information from paper and electronic sources quickly, easily and accurately. It captures all types of paper and electronic Medicare documents and forms, transforming them into accurate and actionable information.
The Resources page contains a list of common errors and URL links to access Citrix and Kofax, directions to the mySupport form for Kofax issues and Kofax user guide.
Related links
Processing and National Demand Allocation (PaNDA)
Work Optimiser for Team Leaders