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Temporary change of address to an aged care home for respite care 102-03010160




This document outlines information about a customer's temporary change of address for respite care in an aged care home.

Customers requiring respite care

Customers who need a break from their current accommodation or carer may enter an aged care home for respite care. To access respite care the customer must be assessed by an Aged Care Assessment Team (ACAT).

A person accessing residential respite care may have up to 63 days approved respite care in a financial year. Additional periods of up to 21 days may be possible if the ACAT considers additional time is needed.

Respite residents in an aged care home are exempt from paying accommodation payments (that is, accommodation charge and accommodation bond) and will only have to pay the basic daily care fees. They will not be charged income tested fees and therefore do not require an income assessment.

If the care receiver transfers from approved respite care to permanent accommodation, the day the transfer takes place is the day the individual is deemed to have entered the aged care home. The requirement to pay an accommodation payment is assessed at this point.

Updating customer records once customer has returned home

Care is required when updating customer records where the customer has returned home after a period of respite care. Manual intervention coding may be required in some circumstances for customers who were being paid a transitional rate of pension before respite care entry. If these pensioners lost their transitional status solely due to being paid the single rate whilst in approved respite care, they are entitled to be considered for the transitional rate upon returning home. A Manual Follow-up (MFU) will need to be coded for the customer and partner to check whether the transitional rate is payable. This MFU is coded with a due date of when the customer/partner return home.

The Resources page has a link to the Level 2 Policy Help Desk Online referral form. It also has a link to the Policy help desk contacts page.

Related links

Residential respite care, subsidies and supplements

Rent Assistance (RA) for care receivers

Qualification for payment of Rent Assistance (RA)

Determining proof of rent for the Verification field on the Accommodation Details (AC) screen

Temporary accommodation and Rent Assistance (RA)

Change of address to an aged care home

Accommodation rules summary for seniors and aged care

Change of circumstances or absences for carer and/or care receiver

Claiming Disability Support Pension (DSP)

Carer or care receiver is absent from care for Carer Payment (CP) and/or Carer Allowance (CA)

Creating, reviewing and deleting documents (including Fast Notes and DOA DOCs)

Request an Employment Services Assessment (ESAt)

Assessment of circumstances for a couple separated due to illness

Completing the Accommodation Details (AC) screen and assessing Rent Assistance (RA)

Care receiver permanently enters or temporarily/permanently leaves an institution

Transitional rules for pension customers who were on payment at 19 September 2009

Rapid Addressing