Assessing a new Child Support agreement 277-02010010
Expand allRisks to a customer's privacy have been identified. See Separating Safely - protecting personal details to make sure the customer's personal details are safe before progressing.
This document outlines the process for assessing a new child support agreement. This includes determining that the agreement is properly made and establishing the type of agreement received.
Roles and responsibilities
Service Officer (SO3)
Staff who require authorisation by a Service Officer (SO4) must use the Agreement submission and decision macro when sending requests to an SO4.
Service Officer (SO4)
To accept or refuse to accept a child support agreement.
Note: the Agreements and Court Orders Team action acceptance or refusal of domestic agreements. See the Customer Referral Guidelines, Agreement or Court Order received or variation required.
The Resources page contains links to Section 85 examples, forms, letter and the National Family Law Conference paper.
Related links
Agreements between Child Support customers
Interpreting and making a decision on a Child Support agreement
Recording a Child Support agreement
Ending a Child Support agreement
Managing changes affecting a Child Support agreement
Suspending or ending a Child Support agreements due to care