Agreements between Child Support customers 277-02010000
This document outlines how to interpret a child support agreement, decide whether an agreement is properly made and administrable, how to administer clauses, how to suspend or terminate an agreement following a relevant care change and how to terminate or end an agreement that is not due to care changes.
Agreements between Child Support customers
Child support agreements are legally binding and allow child support customers to mutually decide on the amount of child support payable. An agreement can include specific clauses, inflation factors and instructions to address periods of unemployment or when the care arrangements for a child change. Customers can apply for their agreement to be administered with, or in place of, a child support assessment.
Note: for agreements and court orders for overseas maintenance liabilities see the International New Customers section on the process page of Customer referral guidelines, International New Customers and Registration of overseas maintenance liabilities (excluding New Zealand) (CS).
Roles and responsibilities
Service Officer (SO3)
Staff who require authorisation by a Service Officer (SO4) must use the Agreement submission and decision macro when sending requests to an SO4.
Service Officer (SO4)
To accept or refuse to accept a child support agreement.
Note: the Agreements and Court Orders Team action acceptance or refusal of domestic agreements. See the Customer Referral Guidelines, Agreement or Court Order received or variation required.
The Resources page contains links to the documentation macro, forms and examples.
Contents
Assessing a new Child Support agreement
Ending a Child Support agreement
Interpreting and making a decision on a Child Support agreement
Managing a change affecting a Child Support agreement
Recording a Child Support agreement
Suspending or ending a Child Support agreement due to care
Applications for a child support assessment
Change of assessment in special circumstances
Contact with Child Support customers
Court varied assessments (CVA) including lump sum orders
Documenting Child Support information
Maintenance Action Test (MAT) for Family Tax Benefit (FTB) customers
Notional assessment relating to child support agreements
Registration of overseas maintenance liabilities (excluding New Zealand)
Technical support in Child Support
Child Support Period Management Cuba Process Help
Documentation Cuba Process Help