Managing changes affecting a child support agreement 277-18030100
Expand allStaff who have completed the DMC Technical Support update, must read this Operational Message before issuing letters: Digital Messaging Capability (DMC) - Child Support - letters and access.
Advise the customer, ‘any information provided should not be relied on as legal advice and you should independently seek legal advice as to your personal circumstances if required. While Services Australia makes every effort to make sure the information provided is correct and up to date, Services Australia accepts no responsibility for the accuracy or completeness of the information and accepts no liability for reliance on any information provided’.
The document details how changes in a customer’s circumstance may impact on an agreement including terminating events.
Roles and responsibilities
See the Background page in Agreements between Child Support customers for information about roles and responsibilities.
Authorisations
See the References page in Agreements between Child Support customers for information about Authorisations.
Related links
Agreements between child support customers
Assessing a new child support agreement
Ending a child support agreement
Suspending or ending a child support agreement due to care
Interpreting and making a decision on a child support agreement