Recording a Child Support agreement 277-02010030
Expand allStaff who have completed the DMC Technical Support update, must read this Operational Message before issuing letters: Digital Messaging Capability (DMC) - Child Support - letters and access.
This document outlines the process for recording a child support agreement into Cuba.
Roles and responsibilities
Service Officer (SO3)
Staff who require authorisation by a Service Officer (SO4) must use the Agreement submission and decision macro when sending requests to an SO4.
Service Officer (SO4)
To accept or refuse to accept a child support agreement.
Note: the Agreements and Court Orders Team action acceptance or refusal of domestic agreements. See the Customer Referral Guidelines, Agreement or Court Order received or variation required
Related links
Agreements between Child Support customers
Assessing a new Child Support agreement
Interpreting and making a decision on a Child Support agreement
Ending a Child Support agreement
Managing changes affecting a Child Support agreement