Reconciling an overseas estimate (from 1 July 2011) 277-07060030

An overseas resident lodging an estimate of income to use in their Australian child support assessment is known as an overseas estimate.

All overseas estimates are lodged and reconciled in accordance with the Australian Child Support (Assessment) Act 1989. Estimates are for income in the Australian financial year starting 01 July and ending 30 June.

Child support authorities in other countries vary in their ability to:

• obtain/provide income information about customers
• deduct child support payments from employers or third parties, or
• work with Australian Child Support to manage child support cases

It is important to manage customers’ expectations with regard to their child support case if one or both parties live overseas. While every effort is made to manage international child support cases accurately and efficiently, there may be limitations beyond the control of Services Australia.

Consult with a Service Support Officer (SSO) or Program Support Manager (PSM) for specialist advice about international cases.

Service Officer (SO3)

Only Service Officers in specialist Mainstream Estimate Reconciliation teams can reconcile estimates

Service Officer (SO4)

To reconcile estimates

Note: the specialist Mainstream Estimate Reconciliation teams manage estimate reconciliations. To make a referral, see Customer Referral Guidelines (CRG) > Estimate reconciliations.