Assessing and processing ABSTUDY Away from Base activities 010-02070010
Expand allThis document outlines the procedures for assessing and processing ABSTUDY Away from Base (AFB) claims and supporting documents.
ABSTUDY Away from Base (AFB) claims and supporting documents
ABSTUDY AFB is available to eligible Aboriginal and Torres Strait Islander students. Customers who want to claim ABSTUDY AFB must submit a completed ABSTUDY claim, see Claiming ABSTUDY. Claims must be received by the relevant closing date. For claiming options for ABSTUDY AFB, see Away from Base assistance for ABSTUDY.
Lodgement
ABSTUDY claims and supporting documents can be lodged using any of the following options:
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Online - using the Upload documents service - Fax - see Processing Services details for: ABSTUDY and ABSTUDY PES
- Post - via a reply paid envelope or by posting to Services Australia. See Processing Services details for: ABSTUDY and ABSTUDY PES
- In person - at a service centre, or in remote areas, with a Centrelink field officer
ABSTUDY processing
ABSTUDY Smart Centre processing teams are responsible for the processing of ABSTUDY claims and supporting documents. Look up local Processing Services details for: ABSTUDY and ABSTUDY PES.
See Processing arrangements for ABSTUDY claims and enquiries for more information.
The Resources page contains examples about approval of Away from Base activities for ABSTUDY, Additional evidence requirements, links to the ABSTUDY Submission for away from base activity funding form (SY034) and to the National Course Approvals sub-site. It also contains additional evidence requirement details, supporting documentation guide, Q999 letter and email templates.
Related links
Away from Base assistance for ABSTUDY
ABSTUDY eligibility and requirements
Processing arrangements for ABSTUDY claims and enquiries
Non-student travellers for ABSTUDY
Authenticating a Centrelink customer
Creating a Q999 or Q888 letter