Assessing and processing ABSTUDY Away from Base activities 010-02070010
This document outlines the procedures for assessing and processing ABSTUDY Away from Base claims and supporting documents.
This page contains information to help Service Officers determine if an activity can be approved for ABSTUDY Away from Base assistance.
On this page:
Submission requirements for ABSTUDY Away from Base activities
Individual course approval criteria
Conditions for activity approval
Requesting details for acquittals
Acquitting Away from Base advance payments
Determining if Away from Base travel is payable
Submission requirements for ABSTUDY Away from Base activities
Table 1
Action | |
Claims for Away from Base assistance
Check the student's record for an AFB Approval in Principle Display on Access DOC or AFB Rejected DOC before selecting an option below. If the student is:
| |
Away from Base Service Officer assessmentABSTUDY Away from Base Service Officers are responsible for assessing all claims for Away from Base assistance. Has the activity already been approved in principle?
| |
Requesting Away from Base assistanceThe lodgement requirements depend on who made the request. Request from institution Where an activity is run for a group of students, the institution must lodge:
Request from individual
Has the SY034 or statement from the institution been provided?
| |
Request to vary an approved submissionAn institution can request to change (vary) an approved submission. The request must be in writing. If a student needs to change, they must provide a written statement from their institution explaining what has changed. Variations:
Has a written request or statement from the institution been provided?
| |
Closing dateAway from Base claims must:
Has the submission or statement been lodged for the activity by the closing date?
| |
Activity held in AustraliaIs the activity in Australia?
| |
Approved courseCheck the National Course Approvals sub-site to determine if the course is approved for ABSTUDY. Ensure the student's study details are correct on the Education Details (EDC) screen. Note: if the student is already ABSTUDY current and is undertaking a Testing and Assessment course, these details cannot be recorded on the EDC screen. This is due to system limitations. Details of the activity are recorded in a DOA DOC. Is the course an approved course for ABSTUDY purposes?
| |
Updating education detailsFor Service Officers:
| |
Employer assistanceGenerally, students receiving training assistance from an employer are not eligible for ABSTUDY. This includes employer payment of travel, meals and accommodation costs. However, if the student is eligible for ABSTUDY while receiving employer assistance for travel, meals or accommodation they may be eligible for the components not covered by the employers training assistance. See Not qualified for ABSTUDY if receiving other assistance to study or as an Australian Apprentice. Is the student fully funded by the employer to complete the Away from Base activity?
| |
Tertiary level (including Masters or Doctorate level) courseIs the course a tertiary level (including Masters or Doctorate level) course?
|
Individual course approval criteria
Table 2
Action | |
PlacementAll placement activities should be done at the study location. Note: the study location is where the student is residing while undertaking the course. For example, if a student is studying distance education (online) through the University of Sydney and they reside in Perth, the study location is Perth. Only in exceptional circumstances can a placement be approved at a location other than the place of study. Such circumstances may include:
Will the placement be in the student's home state/territory due to any of the above circumstances?
| |
Interstate placementA placement may be approved for Away from Base assistance if one of the following applies:
Does the placement meet one of the above requirements?
| |
Field tripAll learning experiences should normally be done at the study location. If mandatory learning experiences are unavailable at the study location, the activity must be at the closest alternate location to minimise the activity cost. A field trip can only be held at an interstate location in the following circumstances:
Is the activity at the closest location that can offer the necessary learning experiences?
| |
Residential schoolA residential school may be approved for Away from Base assistance if it is a compulsory and assessable component of the course and is being done at:
Does the residential school activity meet the above conditions?
| |
Testing and Assessment course requirementsThe institution handbook will detail the entry requirements for individual courses. If not, the student needs a letter of confirmation from the institution advising a testing and assessment activity is an alternative entry option. The course of study that the testing and assessment activity relates to must be:
Does the course meet one of the above requirements?
| |
Ensure testing and assessment activity has not been done for this courseA testing and assessment activity should only happen once for a course in a year. An activity will not be approved where:
Has a testing and assessment activity already been done for this course in the same calendar year?
|
Declaration requirements
Table 3
Action | |
Check declaration requirementsWhen pre-booked travel and travel allowance for an Away from Base activity is requested over the phone, customers must complete a verbal declaration to confirm the information provided is true and correct. The following customers must be offered a verbal declaration:
| |
Attempt to contactMake genuine attempts to contact the customer to offer the verbal declaration. Was contact successful?
| |
Away from Base assistance declarationFor staff using Services Australia Workspace, use Automated Messages to play the ABSTUDY Away from Base automated declaration by selecting CLK_Abstudy_AFB_Dec. See the Resources page for a link to the Services Australia Workspace Intranet page which includes a Reference Guide with instructions to access automated messages. For staff not using Services Australia Workspace, or if it is not appropriate to play the automated message (such as where the customer has hearing difficulties or requires an Indigenous interpreter), read the declaration using the script in the ABSTUDY AFB Declaration Fast Note. Note: due to Services Australia Workspace limitations, if there is more than one party in the call, read the declaration using the script in the Fast Note. Use Fast Note - select Auto text, use Students, ABSTUDY & Apprentices > ABSTUDY Travel > ABSTUDY AFB Declaration. | |
Recording the verbal declarationTo clearly identify the person making the claim, complete the Fast Note correctly. The Fast Note must be recorded on the record of each person who will be travelling (excluding customers with CHI records). Where the customer:
Note: if the call disconnects before the customer provides a response, attempt to call the customer back. If this is unsuccessful, this is treated as the customer not agreeing to the verbal declaration. Did the customer agree to the verbal declaration?
| |
Away from Base assistance not payableTell the customer that Away from Base assistance is not payable as the declaration was not accepted. If the Away from Base request has been received by:
|
Conditions for activity approval
Table 4
Action | |
Approved in principleHas the activity already been approved in principle?
| |
Activity part of the courseWill the academic work completed during the activity contribute to the course assessment?
| |
Away from Base activities must be reasonable lengthThere are limits on Away from Base entitlements.
Is the activity length reasonable?
| |
National Indigenous Australians Agency (NIAA)Away from Base assistance is not available for activities that are National Indigenous Australians Agency (NIAA) Away from Base Funded Courses, unless the activity is a Testing and Assessment program in order to gain entry to that course. See the Resources page in Away from Base assistance for ABSTUDY for the list of NIAA funded courses. Is the course a NIAA Away from Base Funded Course?
| |
ABSTUDY can provide Away from Base assistance for Indigenous studentsAssistance is only available where non-Indigenous students in the same course, are expected to cover their own costs for the activity. If there are non-Indigenous students in the course, are they expected to cover their own costs for the same activity or is the activity an Indigenous only course?
| |
Location of the Away from Base activityFor a student to be eligible for Away from Base assistance, one of the following must apply:
Does the activity location meet one of the above conditions?
| |
Non-student beneficiariesInstitution representative(s) and/or drivers or pilots of chartered transport may be approved for Away from Base assistance in some circumstances. To determine whether non-student beneficiaries may be approved, see Non-student beneficiaries for ABSTUDY Away from Base assistance. Is Away from Base assistance for the non-student beneficiary payable?
| |
Activity meets reasonable costsThe activity may not be approved unless it meets reasonable costs. Is the activity of reasonable cost?
| |
Award requirementsA student seeking Away from Base assistance must meet one of the following ABSTUDY Awards:
Note: students approved for the Schooling A Award who do not meet the criteria for another ABSTUDY Award are only eligible for Fares Allowance and Away from Base assistance to attend residential schools if study is by distance education. Is the student eligible for one of the above ABSTUDY Awards?
| |
Lawful custodyContact the correctional provider to seek permission that the student is able to attend the Away from Base activity. Has permission been provided?
| |
Away from Base activity is approvedFunding is payable in advance or reimbursed after completion of the activity. For:
| |
Away from Base activity is not approvedRecord details of the rejection in a DOC, use Fast Note - select Auto text, use Students, ABSTUDY & Apprentices > ABSTUDY Travel > AFB Rejected. Select the appropriate option below: Request from an institution:
Request from an individual
|
Requesting details for acquittals
Table 5
Action | |
Allocation of manual reviewAdvance payment of Away from Base activities must be acquitted. To ensure activities are acquitted within the required time frame, Workload Management will allocate reviews for manual action. To action a review for:
| |
Travel allowanceWhere travel allowance was paid in advance to attend an Away from Base activity, the customer must provide:
If the student was unable to attend an Away from Base activity, the customer must provide:
Has the customer provided the above information within one month of the activity being completed?
| |
Institution requirements for single activitiesAcquittal of a single activity paid in advance can be completed using the ABSTUDY Single Activity Acquittal Report in the ABSTUDY Submission for away from base activity funding (SY034) form. Institutions must attach:
Note: an acquittal will be accepted if not lodged on the designated form if sufficient detail is provided as above and is signed by the appropriate person. Has an acquittal report been lodged?
| |
Requesting information for Away from Base acquittalAway from Base activities must be acquitted within one calendar month of the activity completion date. A request for the activity details must be sent to:
Any advance funding not acquitted within 28 days from the date the request for information is sent will be considered an overpayment. Select the appropriate option below: Acquittal report for institutions
Acquittal for individuals
| |
Institution requirements for bulk fundingA qualifying institution for bulk funding must acquit all activities by completing the ABSTUDY Away from Base Bulk Funding Acquittal Report in the ABSTUDY Submission for away from base activity funding (SY034) form. If the duration of the activity is:
| |
Duration of fundingFor funding submissions of one year or more, a bulk funding acquittal report is required:
Note: the bulk funding acquittal report must have an expenditure statement at the end of the first semester. This is to ensure that the institution is maintaining appropriate records for the final end of year acquittal. If the bulk funding acquittal report is to be lodged at the:
| |
End of year bulk acquittal requirementsAn audited financial statement must accompany the end of year bulk funding acquittal report, as endorsed as correct by the Principal or Head of Department of the institution. It must also include:
An independent auditor must undertake the auditing of the end of year financial statement. It must include a declaration certifying the expenditure of the funds was in accordance with the agreement. The end of year bulk funding acquittal report must be lodged:
The acquittal report lists all documentation the institution must attach. Has the institution lodged an end of year bulk funding acquittal report?
| |
End of year bulk acquittal requestNo further Away from Base funding is available until the funding has been acquitted. Any advance funding not acquitted within 28 days from the date the request for information is sent will be considered an overpayment. Use the Bulk funding acquittal report not provided at end of year - institution email template to advise the institution of the requirement to have lodged an acquittal by 31 January. Upload a copy of the email to the ORG record and the TMA Group Booking. In Customer First, create a manual review on the Review Registration (RVR) screen and complete the fields as follows:
To action a review fallen due, go to Step 11, otherwise record details on a DOC. Procedure ends here. | |
End of first semester acquittal report requirementsThe institution must provide the expenditure statement before any further advance payment for the second semester can occur. The expenditure statement must include the following details for semester 1 activities:
There is no requirement for acquittal on the expenditure statement. However, if the information provided is not sufficient, contact the institution and advise of appropriate record requirements. Did the institution lodge an expenditure statement at the end of the first semester?
| |
Check review for Away from Base acquittal has maturedCheck the Activity List (AL) or Future Activity List (FAL) screen for the due date of the Away from Base acquittal review. Is the manual review due date on the student or institution's record today or a date in the past?
| |
Review for Away from Base acquittal has maturedThe manual review on the student or institution's record is due for action. Have the acquittal details for the individual activity or bulk funding acquittal report been received?
|
Acquitting Away from Base advance payments
Table 6
Action | |
Type of Away from Base allowance paidAn overpayment must not be raised if a reassessment of unacquitted amounts occurs after Away from Base assistance has been paid over the annual limits. See Table 4 on the Resources page for examples. If the advance payment is in relation to:
| |
Student participationStudents must be deemed to have fully participated in the approved activity for travel allowance to be acquitted unless there were exceptional circumstances. If a student travelled to the activity, they are deemed eligible for the full period if:
Have documents been provided confirming the student fully participated in the activity?
| |
Recalculating the travel allowanceCheck the travel allowance payable based on the actual period and location(s) of the activity for each customer. Compare the details in the Travel Management Application (TMA) booking and the document(s) provided. This includes travel allowance that was paid for an activity in the next financial year using current year rates and needs to be adjusted once the correct rates are available. If the period or location(s) do not match or new financial year rates need to be calculated. See Table 4 in Approval of ABSTUDY Away from Base assistance then return to this Step. If the new calculation compared to the initial payment to the institution or student, is:
Finalise the acquittal in the Travel Management Application (TMA). For coding instructions, see Processing Fares Allowance and Away from Base entitlements in advance or reimbursements. Procedure ends here. | |
Residential expenses packagePayment of a residential expenses package:
Payments in advance are payable either for single activities, or as bulk funding to a qualifying institution for all residential school activities planned for the year. At the completion of the activity, acquit advance payments by comparing estimated costs versus actual costs. If the student:
| |
Non-attendance due to exceptional circumstanceThe student needs to provide evidence if they:
Note: evidence does not need to cover all days of the activity. For example, a medical certificate confirms a student was unfit for work/school for the first day. It is reasonable to assume they would not be fit to travel the following day. As each day of an activity is integral to the student’s completion of the course, this ensures they:
Students and institutions are entitled to advance funding for any costs incurred. For example, a non-refundable accommodation deposit. Evidence of these expenses must be provided. Make genuine attempts to contact the payee to obtain evidence. If this cannot be provided or attempts to contact are unsuccessful, all funding must be raised as an overpayment. To finalise the acquittal:
Procedure ends here. | |
Service Officer requirementsCompare the costs listed in the original submission based on the cost of:
Check:
Note: any expenditure the institution cannot acquit (that is, unable to substantiate expenditure) is considered to be unexpended funds. | |
Finalisation of assessmentIf the actual costs of the activity:
To finalise the acquittal, see Processing Fares Allowance and Away from Base entitlements in advance or reimbursements. Procedure ends here. |
Determining if Away from Base travel is payable
Table 7
Action | |