Youth Allowance student full-time study requirements 010-06070010

The method of gathering this information depends on when the full-time study requirements are being applied:

• If at new claim, gather information from the online claim or the Claim for Youth Allowance form (SY001) use coding new study details to record the study
• If an existing YA recipient has submitted a new course, or change of course or study details online, an online document will appear on their record that will require action. Gather information from the DOC to process the update, see Coding new study details

The method of gathering this information depends on when the full-time study requirements are being applied:

• If an existing student is verbally advising of a change of course, gather information verbally. To process the update see Coding new study details
• If a YA job seeker changes activity to study, gather information verbally. To process the update see Youth Allowance (YA) job seeker or Australian Apprentice returning to full-time study
• If a customer is simply making an enquiry (for example, they may be thinking about studying but want advice first), they can be given the details verbally

Is the customer receiving or claiming YA as a full-time Australian Apprentice?

• Yes, the customer is not considered a student. The customer does not need to satisfy the full-time study requirements for YA as an Australian Apprentice. However, the customer's Commonwealth Registration Number must remain current. Procedure ends here
• No, go to Step 3

Is the course an approved course at an approved Australian education provider?

See Approved courses of study for Youth Allowance (YA), Austudy and Pensioner Education Supplement (PES) if necessary.

• Yes, go to Step 4
• No, the customer does not satisfy the YA full-time study requirements as a student. See Step 2 in Table 2

Is the customer a full-time student?

Note: a full-time student is someone who is considered to be undertaking at least 75% of the normal amount of full-time study. For more information, see Assessing study load requirements.

• Yes, go to Step 7
• No, go to Step 5

A customer undertaking at least 66% but under 75% of the normal full-time study load may still qualify under the concessional study load rules. See Assessing concessional study loads for Youth Allowance (YA).

Does the customer meet the concessional study load rules?

• Yes, go to Step 7
• No, go to Step 6

Is the customer a continuing/intending student?

• Yes, go to Step 7
• No, the customer does not satisfy the YA study requirements as a full-time or concessional study load student. See Step 2 in Table 2

If customer is a secondary student, see Assessing satisfactory progress for Youth Allowance (YA) secondary students.

If the customer is a tertiary student, see Assessing satisfactory progress for Youth Allowance (YA) tertiary students.

Does the customer meet the applicable satisfactory progress rules?

• Yes, the customer satisfies the YA study requirements as a full-time or concessional study load student. See Step 1 in Table 2
• No, the customer does not satisfy the YA study requirements as a full-time or concessional study load student. See Step 2 in Table 2

The customer satisfies the study requirements as a full-time or concessional study load student.

Complete the following tasks:

• Request proof of enrolment (POE) in the course of study, if necessary
• Code education details on the system
• Explain study requirements to the customer. Explain the obligation to notify Services Australia of any changes (for example, commencing a different course, decreasing study load, etcetera) within their notification period

Go to Step 5.

Is the customer under 22 years of age?

• Yes, go to Step 3
• No, go to Step 4

If the customer is under 22 years of age, the course may be an approved activity for job seekers.

Consider the ways the customer may satisfy the YA study requirements. For example, as a job seeker undertaking:

• part-time or full-time study as an approved activity, or
• a combination of activities for YA

A reduced study load may satisfy or count towards a YA job seeker's requirements, and be included in their Job Plan, depending on whether the job seeker:

• is a principal carer
• is assessed as having a partial capacity to work (PCW), or
• has a temporary reduced work capacity (TRWC)

Note: YA part-time students are not eligible for the Student Income Bank or the higher income free area that is available to students undertaking full-time study or a 66% concessional study load.

Go to Step 5.

• Advise the customer that they are not eligible for YA
• Reject the claim or cancel payment as appropriate
• Advise the customer of the unfavourable decision
• Consider qualification for alternate income support, for example JobSeeker Payment (JSP)

Record on a DOC, any discussions with customer about:

• the requirements
• any decision to grant/reject a claim, or
• continuing or cancelling payments

Include the relevant Act and Guide references.