Cancellation, Suspension and Rejection reason codes (CLK) 102-10010000

This document outlines information relating to cancellation, suspension and rejection codes for various payments.

Cancellation, suspension and rejection codes

The Centrelink computer system requires a specific code when a decision to cancel or suspend a payment, or to reject a claim, is recorded. A description of the code is used in correspondence with customers.

The procedure that identifies the codes for the Newstart System (NSS) includes codes for Austudy, JobSeeker Payment (JSP), Youth Allowance (YA), and Special Benefit (SpB) paid under the various NSS payment conditions.

Contents

Codes for ABSTUDY cancellation, suspension and rejection

Codes for Assistance for Isolated Children (AIC) Scheme cancellation, suspension and rejection reasons

Cancellation, suspension and rejection codes for Age Pension

Cancellation, suspension and rejection codes for Carer Allowance (CA)

Cancellation, suspension and rejection codes for Carer Payment (CP)

Cancellation and rejection codes for Child Care Benefit (CCB) and JET Child Care fee assistance (JETCCFA)

Cancellation, rejection and not effective codes for Child Care Subsidy (CCS) and Additional Child Care Subsidy (ACCS)

Cancellation and rejection codes for Commonwealth Seniors Health Card (CSHC)

Cancellation, suspension and rejection codes for Disability Support Pension (DSP)

Cancellation and rejection codes for Double Orphan Pension (DOP)

Cancellation, rejection and Current Zero Rate codes for Family Tax Benefit (FTB)

Streaming and processing a new claim for Farm Household Allowance (FHA)

Suspending, cancelling and restoring Farm Household Allowance (FHA)

Cancellation and rejection codes for Low Income Health Care Card (LIC), Foster Child Health Care Card (FST) or Ex-Carer Allowance (child) Health Care Card (EHC)

Cancellation, suspension and rejection codes for Mobility Allowance (MOB) including Period of Grace reasons

Cancellation, suspension, and rejection reason codes for Newstart System (NSS)

Cancellation, rejection, not effective, assessed and current zero rate codes for Parental Leave Pay (PPL)

Cancellation, suspension and rejection codes for Parenting Payment (PP)

Cancellation and rejection codes for Pension Bonus Scheme (PBS)

Pensioner Education Supplement (PES), ABSTUDY PES and Assistance of Isolated Children (AIS) PES cancellation, suspension and rejection codes

Cancellation, suspension and rejection codes for Sickness Allowance (SA)

Cancellation, rejection and not effective codes for Single Income Family Supplement (SIFS)

Cancellation and rejection codes for Essential Medical Equipment Payment (EMEP)

Home Equity Access Scheme cancellations and rejections