Income processing for Child Support customers (International parents) 277-07030000
Staff who have completed the DMC Technical Support update, must read this Operational Message before issuing letters: Digital Messaging Capability (DMC) - Child Support - letters and access.
This document explains how to use international incomes in child support assessments. It includes, how to:
- get income information for customers living overseas
- apply the income
- find, submit, view, and generate an international request report
Roles and responsibilities
Service Officer (SO2): to determine an income where taxable income is not readily ascertainable.
Service Officer (SO4): to amend an assessment when a taxable income has been amended.
The Resources page contains contact details for the International Disbursements Team, macros, and forms.
Related links
Child Support estimates - Reconcile (from 1 July 2011)
Child Support estimates review (Post 1 July 2010)
Child support overpayments and payee debt
Contact with Child Support customers
Documenting Child Support information
Fixed annual rate not to apply applications
Income processing for Child Support customers