Dependent child changes 102-05050000
Expand allThis document outlines information relating to a dependent child entering or leaving a customer's care.
On this Page:
Policy and legislation
These issues are based on policy and legislation regarding the definition of a 'dependent child', see the References page for this definition. See also Assessment of dependent children, additional income free area and child income under social security law.
Check and update at every contact
Every customer's address (including postal address) and telephone details (including mobile phone numbers) must be checked at every contact, and updated if required. Note: if the customer has authenticated themselves via IVR, address details do not need to be confirmed.
Note: issues related to the effect on Carer Allowance and/or Carer Payment of changes in circumstances such as care receivers entering or leaving care are not covered in the procedures listed below.
Contents
Child enters customer's care/custody
Child leaves customer's care/custody
Approved Care Organisation (ACO) advice of transfer, discharge or absence of a young person
Child out of care without consent
Customer advises a change to their level of care of a child
Third party advises of a change in care arrangements
Child Student/Income Circumstances (CHSI) screen
Child Miscellaneous Circumstances (CHM) screen
Linking a child to a customer's record
Child Override/Claim (CHOC) screen
Related links
Initial contact by a customer claiming Carer Payment (CP) and/or Carer Allowance (CA)
Change of care for Carer Allowance (CA) and Carer Payment (CP)
Change of care for Carer Allowance (CA) for two dependent children with disabilities
Assessing independence for ABSTUDY customers
Eligibility for Family Tax Benefit (FTB) for a child in foster care
Foster Child Health Care Card (FST)