New Zealand 'In' case management - Registrations between Inland Revenue, New Zealand and Child Support 277-08180000

This document outlines information about the process used by officers in the International Services team when Services Australia is requested by Inland Revenue, New Zealand (NZIR) to register a case to collect on their behalf.

Maintenance arrangements between Australia/New Zealand

The international maintenance arrangements between Australia and Inland Revenue, New Zealand (NZIR) state that a child support liability should be issued and administered in the jurisdiction where the payee resides.

If the payee lives in New Zealand they can lodge an application with NZIR. Where the payer lives in Australia and does not enter into a satisfactory payment arrangement with Inland Revenue (IR), then NZIR may forward the case to Child Support for collection.

NZIR can only make this request after Child Support confirm the payer is habitually resident in Australia.

For information about processing Reverse Cases, see System processing for reverse child support cases, both cases ended after payee election to end.

NZIR forwards registrations to Child Support including:

ongoing child support liabilities
arrears only cases - there is no ongoing liability however a debt is still owed, and
spousal maintenance cases

Note: a parent or carer cannot apply directly to Child Support for an NZIR case to be registered in Australia. A referral for collection can only be made by NZIR. Advise parents or carers who request registration of a New Zealand case to call NZIR on 1800 504 042 (free call from Australia unless calling from a mobile) or visit the NZIR website.

Roles and responsibilities

Service Officer 2 (SO2) and above

Accept or refuse an overseas liability

New Zealand 'In' case management - Registrations between Inland Revenue, NZ and Child Support - Receiving and Registering case

New Zealand 'In' case management - Registrations between Inland Revenue, NZ and Child Support - Finalise and contact customer

Operational Information

New Zealand 'In' case management - Registrations between Inland Revenue, New Zealand and Child Support 277-08180000

Maintenance arrangements between Australia/New Zealand

Roles and responsibilities

Contents

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