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Application for Child Support to be collected 277-04030000



This is a Family and Domestic Violence Interaction Point. If the customer is with another person, on speakerphone, or already identified with family and domestic violence concerns, continue with the current business conversation. Otherwise, go to the Family and domestic violence procedure to conduct the risk identification and referral process.

This document explains information about applications for collection of child support.

Application for collection

At the time a payee registers their case they can elect to collect child support privately (private collect). The payee can later ask Child Support to collect child support on their behalf (collect), this is generally referred to as 'opting in' for collection.

When a payee opts in they can also request the collection of unpaid child support (opt in arrears) up to a maximum of:

  • 3 months before the day the application was lodged, or
  • 9 months in exceptional circumstances

If a payee opts in and requests arrears of less than 3 months, a new application can be made at any time to extend the opt-in arrears period up to the maximum 3 or 9 months without the need for an objection.

Throughout the life of a case, a payee may apply to change the collection arrangement from private collect to collect or vice versa. Since 1 July 1999, Child Support can also make a case private collect in some circumstances.

The Resources page contains frequently asked questions in relation to considering a request for collection of child support and tools to help Service Officer's process such requests.

Agreements between Child Support customers

Application for Collection Cuba Process Help

Applications for a child support assessment

Child support overpayments and other payee debt

Contact with Child Support customers

CSAOnline secure message Cuba Process Help

Customer Management Approach (CMA) for Child Support

Debt repayment

Disbursements of child support

Documenting Child Support information

Employer Withholding (EW) - Election for EW not to apply

Employer Withholding (linking) for Child Support customers

Excess cash on a Child Support customer's account

Family and domestic violence

Letters Cuba Process Help

Letters for Child Support customers

Non-agency payment (NAP)

Non-agency payment (NAP) Cuba Process Help

Payment options for customers

Registrar Initiated Private Collect (RIPC)

Reverse child support cases

Stage 1 - low-income non-enforcement (LINE) period

Stage 1 - registrations

Technical support in Child Support

Transfer or lock a customer Cuba Process Help