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Collection 277-04000000



This document outlines content relevant to child support collection.

Government intent

The Child Support Scheme was formed to assist separated parents to take responsibility for the financial support of their children. The Child Support Registrar administers the Child Support Scheme, which was introduced by the Australian Government in 1988.

On 1 July 2011, the Australian Government Department of Human Services began delivering the services and payments provided previously by the Child Support Agency, Medicare Australia, Centrelink and the then Family Assistance Office. Child Support became a service delivery brand within the department.

On 1 February 2020, the Department of Human Services transitioned to become the Australian Government agency Services Australia. This did not change the operation of the Child Support Scheme.

The Child Support Scheme involves the assessment of child support in accordance with a formula as well as the collection and enforcement of court orders, child support agreements and child support assessments.

Contents

Establish Child Support account balance

Income Support Payment (ISP) concession for Centrelink deductions

Application for child support to be collected

Bankruptcy for Child Support Customers

Business Structures and Financial Statements for Child Support debt recovery

Centrelink deductions used to collect Child Support debts

Centrelink - Child Support information exchange

Collecting child support payments privately and/or discharging arrears

Collection of child support debts through third parties (s72A and s72AC)

Customer Management Approach (CMA) for Child Support

Direct requests for information from Department of Veterans Affairs (DVA)

Debt offset

Debt repayment

Departure Prohibition Orders (DPO) for Child Support customers

Employer Withholding (linking) for Child Support customers

Employer Withholding (EW) - Election for EW no to apply

Manual cash reconciliation for Child Support payments - Payment Services team

Employer withholding reconciliation and top up

Employer/Organisation debt repayment

Employers that have gone into liquidation

Recovering a Child Support debt from a Family Tax Benefit (FTB)

Child Support's information gathering powers

Debt Enforcement referrals

Non-agency payment (NAP)

Non-pursuit of individual Child Support debts

Non pursuit of employer Child Support debts

Child support overpayments and other payee debt

Payment defaulter

Payment options for customers

Penalties for Child Support debts

Reassign or transfer a missing or incorrectly receipted child support payment

Recovery of debts by customers in court

Register Initiated Private Collect (RIPC)

Stay Orders

Suspension of Child Support liability on reconciliation

Tax Refund Intercept Process (TRIP) exceptions

Excess cash on a Child Support customer's account

Financial hardship

External Searches Guide

Waivers for Child Support customers

WA Child Support ex-nuptial cases